01 · Celebrations
Weddings
Ceremonies, receptions, room blocks, and venue inquiries.
For hotel sales teams and private event revenue
Never miss a $20K-$80K event inquiry
TAVA answers immediately, captures event requirements, answers common questions, checks availability, and coordinates the next step without voicemail or phone tag.
Event Inquiry Moving Forward
Corporate Awards Ceremony
Northstar Annual Summit & Awards Dinner
Jordan Lee · Northstar Partners
Grand Ballroom
Available
Room Block
Requested
Assigned To
Jackie Rogers
Corporate Sales Manager
Sales meeting
Fri, Oct 9 · 10:30 AM
AI Call Summary
- ✓ Grand Ballroom available for the 250-person awards dinner
- ✓ 40–50 room block requested for overnight guests
- ✓ Open bar options requested and questions answered
- ✓ Routed to Jackie Rogers, Corporate Sales Manager
- ✓ Proposal requested by Friday with sales follow-up needed
Built on trusted infrastructure
Microsoft
Twilio
OpenAI
Limited data collection. Role-based access. Purpose-built for event sales.
The Old Way
An interested prospect waits for a callback.
- −Calls go to voicemail
- −Phone tag slows response
- −Event requirements are unclear
- −Opportunities lose momentum
With TAVA
The conversation keeps moving.
- ✓Every inquiry is answered
- ✓Questions are addressed immediately
- ✓Event requirements are captured
- ✓Sales receives complete context
Answers that keep the conversation moving
From availability checking to a clear next step.
TAVA answers common questions, captures event requirements, checks availability, and coordinates the next best action while the prospect is still on the phone.
Inbound event inquiry · Thursday, 7:18 PM
Caller: Do you have space available for a 250-person awards dinner on October 16th?
TAVA: Yes, the Grand Ballroom would be a perfect venue for your awards dinner and is currently available for that date. Will your attendees also need overnight accommodations?
Caller: Yes, around 40 to 50 rooms. We’re also interested in open bar options.
TAVA: Perfect. I’ll include that in the request and have our event sales team follow up with availability, pricing, and next steps.
How It Works
How TAVA keeps event inquiries moving
01
TAVA answers
Every event inquiry is answered immediately, even when the sales team is unavailable.
02
Questions answered
TAVA responds to common questions about event space, packages, room blocks, and next steps.
03
Requirements captured
Dates, guest count, space needs, room block details, budget, and preferences are captured.
04
Next step requested
TAVA coordinates the right next step, such as a proposal, sales follow-up, or meeting request.
05
Sales team engaged
The right sales contact receives the inquiry, summary, context, and requested next action.
Business impact
Protect the value of every event opportunity.
Every event inquiry represents potential revenue. The faster a prospect receives answers and reaches the right sales contact, the more likely the opportunity stays active.
Typical opportunity
$20K–$80K
A single event inquiry can represent a significant sales opportunity.
Response time
Immediate
Prospects receive answers while their intent and attention are highest.
Sales momentum
Kept active
Requirements, context, and the requested next step reach sales without delay.
What TAVA Can Handle
Built for the event conversations hotels receive every day.
TAVA can answer questions, capture requirements, and coordinate next steps across a wide range of event inquiries.
02 · Business
Corporate Events
Meetings, conferences, awards dinners, executive retreats, and client events.
03 · Social
Social Events
Reunions, anniversaries, galas, holiday parties, and private celebrations.
04 · Accommodations
Room Blocks
Group accommodations, pickup questions, availability requests, and coordination.
05 · Venue Details
Venue Questions
Availability, capacity, room configurations, amenities, and event space details.
06 · Sales Actions
Proposal Requests
Captures requirements, identifies the requested next step, and routes to the right sales contact.
Ready to see it in action?
Most hotels start with a short discovery call and a limited pilot. We’ll review your event sales process, configure TAVA for your property, and determine whether a pilot is a fit.
01 · Discovery
Review your event sales workflow, inquiry volume, and routing process to determine where TAVA can help.
02 · Configuration
Configure TAVA for your property, event types, sales contacts, FAQs, and routing preferences.
03 · Pilot
Launch a limited pilot and evaluate inquiry quality, response times, sales engagement, and operational fit.
Ready to evaluate TAVA for your property?
Start with a discovery call and determine whether TAVA is a fit for your property.
No long-term commitment required. Start with one property and evaluate results before expanding.